{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/83dfed03e6174419b61306d875f0201b\" frameborder=\"0\" width=\"1250\" height=\"937\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":937,"width":1250,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":937,"thumbnail_width":1250,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/83dfed03e6174419b61306d875f0201b-b2ebc9f8048ae167.gif","duration":232.6439,"title":"Demonstrating the Agent Configuration and Call Process","description":"In this video, I walk you through the Agents configuration page where you can create and manage your agents. I demonstrate how to initiate a call, including a sample conversation about checking in on a load status and handling a tire puncture situation. You’ll see how the conversation is structured based on the prompts I provided, and at the end, you’ll receive a transcript of the entire interaction along with relevant details. I encourage you to explore updating the prompts for better responses. Please let me know if you have any questions or need further assistance!"}