{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/84f3651cd6b04dc39a052e07c69218bc\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/84f3651cd6b04dc39a052e07c69218bc-65f383afabaaeb41.gif","duration":36.0654,"title":"Sending Reminder Notifications to Customers 📅","description":"In this video, I walk you through the process of sending a reminder to a customer who didn't receive their initial notification. Specifically, I demonstrate how to locate Shelley’s appointment scheduled for tomorrow on the map and access her details. If you encounter similar situations, I encourage you to follow these steps to ensure our customers stay informed. Please make sure to send reminders as needed to enhance our customer service."}