{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/86842d739cf94c2e99157c52795786c3\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/86842d739cf94c2e99157c52795786c3-04816857a06ab644.jpg","duration":116.985,"title":"How to Send messages in the client portal","description":"In this video, I provide a quick guide on how to send messages or emails within the broker portal. I walk you through accessing the messaging tab, sending messages directly to clients, and using the email feature, including how to customize your email signature. I also highlight the options for BCC and CC to ensure responses are captured in the system. Please make sure to follow these steps when reaching out to clients."}