{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/86cd734688ef42d38d63b1d324909479\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/86cd734688ef42d38d63b1d324909479-758b8e156aaec38f.gif","duration":198.5,"title":"How to Request and Manage Online Appointments in Pet Care","description":"In this video, I walk you through the process of how clients can request online appointments through our pet care system and how our staff can manage those requests. I explain how to select appointment types, providers, and time slots, as well as the importance of the remarks field. I also cover how to receive notifications for new appointment requests and how to approve, deny, or reschedule them. I encourage you to check the pending Appointments report for any unapproved requests. Please ensure your notification settings are turned on so you can stay updated."}