{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/872145f96f9940e4884f483a7fb4e160\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/872145f96f9940e4884f483a7fb4e160-00001.gif","duration":427.47,"title":"Managing Brand and Product Reviews","description":"In this video, I will walk you through the priority list for managing brand and product reviews. I will explain how to handle negative reviews, including flagging and direct messaging, as well as how to respond to positive reviews. Additionally, I will cover the steps for managing product reviews, including public replies and the option to add images or videos. By following these strategies, you can effectively engage with customers and resolve any issues that arise."}