{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/875bb07926084f20ac5179104ba10f95\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/875bb07926084f20ac5179104ba10f95-677befcfd233d0aa.gif","duration":76.9,"title":"Refunding Gift Cards and Revoke Benefits","description":"This Loom explains how to refund a gift card purchase and revoke its benefits. The author opens the original invoice, selects refund for the unused one dollar remaining amount, keeps the full refund, adds a reason, and processes the refund, which records a cash refund in Prosper without sending money electronically. After the payment shows refunded, the author revokes benefits via the invoice menu to remove every benefit, noting the Benefits tab becomes empty. On the recipient profile, the wallet balance drops from $220 to $219 and the gift card ending in $1 is removed, leaving available balance unchanged and five cards listed."}