{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/875bd2b0586943cb8345719171dd80ca\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/875bd2b0586943cb8345719171dd80ca-6ec953747e4de6f0.gif","duration":155.757,"title":"Responding to Negative Reviews with the Winback Form","description":"In this video, I demonstrate how to effectively respond to negative reviews using the Winback form. I walk you through the process of utilizing the prompt and the AI in Momos to create a thoughtful response. I also highlight the importance of starting with an apology and show how to customize the response for different situations. Please make sure to follow along and try this method for your own reviews!"}