{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/87a568276553482ca69e95e391293437\" frameborder=\"0\" width=\"1114\" height=\"835\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":835,"width":1114,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":835,"thumbnail_width":1114,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/87a568276553482ca69e95e391293437-c687c016ccb9d980.gif","duration":1089.345,"title":"Utility Payment Troubleshooting Guide ⚡","description":"In this video, I addressed the issue we faced with our utility account due to a missed payment. We need to ensure all tenants pay their own utilities moving forward. I encountered problems when trying to pay the balance of $473.25 using my debit card, as the system was down. I explored options for payment, including using the automated phone system or paying in person at a Walmart. Please make sure to check your payment methods and be prepared for potential issues."}