{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/87cadf344dfd4e8791536ca021901115\" frameborder=\"0\" width=\"1722\" height=\"1291\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1291,"width":1722,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1291,"thumbnail_width":1722,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/87cadf344dfd4e8791536ca021901115-6771321cf8b67997.gif","duration":136.008,"title":"Regenerate PDF or resend the step email","description":"In this video, I walk you through how to regenerate PDFs and resend STEP emails from the Review Admin Dashboard. First, you'll need to click on Enrollment to find the user you want to update, and then use the pencil icon to access the STEP Action section. Depending on the STEP, you can regenerate PDFs or resend emails, and I demonstrate how to do this for both individual users and in bulk. Remember, if you move a user back to STEP 1, you can resend the initiation email. Please follow these steps to ensure all necessary documents and communications are up to date."}