{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/87f9d1d246f645459d90269b10a1b02e\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/87f9d1d246f645459d90269b10a1b02e-00001.gif","duration":92.403,"title":"Setting Up a Point of Contact in the RMS","description":"In this video, I explain how to set up a point of contact in the RMS (franchise management system). I discuss the importance of having a contact person to receive reports and provide support. I guide you through the process of adding a contact in the settings tab, including their name and email address. I also mention the option to sign them up for specific reports. No action is requested from the viewers, but this information is crucial for effective franchise management."}