{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/88b800016b3f4f4bb367f74bb5d58a2b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/88b800016b3f4f4bb367f74bb5d58a2b-2992d63a1c2d0ddb.gif","duration":81.453,"title":"How to Add a Child to a Family Account in the Patient Portal","description":"In this video, I walk you through the process of adding a child to a family account in our patient portal. First, you'll click on your name and select either \"switch patient\" or \"add family member.\" Then, you’ll need to choose the relationship and enter the child's information, including gender identity and insurance details if applicable. Once completed, you can easily switch between your account and your child's account. Please follow these steps to ensure your family account is updated correctly."}