{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/88c8c42c342e45dca33a049319676234\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/88c8c42c342e45dca33a049319676234-3afe42f33aae597a.gif","duration":337.662,"title":"Setting Up Call Transcription and Sentiment Tracking for Capable3CX Integration","description":"In this video, I walk you through the setup of call transcription, summary recording links, and sentiment tracking for the Capable3CX integration app. I explain how to enable developer mode in Monday and create specific columns with exact IDs for transcription, recording, summary, and sentiment. Once set up, incoming and outgoing calls will automatically populate these fields in both the activities and CDR boards. If you have any questions or concerns, please reach out to support. Your prompt action in configuring these settings will enhance our data tracking capabilities."}