{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/88ca683ab389448785f5d5bcad6cb74a\" frameborder=\"0\" width=\"1230\" height=\"922\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":922,"width":1230,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":922,"thumbnail_width":1230,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/88ca683ab389448785f5d5bcad6cb74a-621009c8c928bdff.gif","duration":130.688,"title":"WhatsApp Notification Service Playbook","description":"In this video, I provide a quick overview of a playbook for a WhatsApp-based notification service aimed at city counselors and administrators. The service is designed to deliver local service alerts, such as planned power or water outages, using data from the city API. I emphasize the importance of creating a flexible template message that can accommodate various alert types and include interactive elements like buttons for user engagement. Please take note of the opt-out flow I discuss, as it's crucial for user consent and experience."}