{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8a8e3e4696e94ff198688994b44e70ef\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8a8e3e4696e94ff198688994b44e70ef-f245c65e59378eca-full.jpg","duration":94.662,"title":"Understanding the Transfer Call Function","description":"In this video, I explain the transfer call function and how to set it up effectively. I cover both static and dynamic transfer options, as well as the differences between cold and warm transfers. It's important to provide a brief description for the transfer to ensure clarity for the customer. Please make sure to follow the steps and click on save once you're done."}