{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8b1a2614312c428a9c4a9b7723ef2d10\" frameborder=\"0\" width=\"2520\" height=\"1890\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1890,"width":2520,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1890,"thumbnail_width":2520,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8b1a2614312c428a9c4a9b7723ef2d10-f0c9522cd4c43a4b.gif","duration":164.3,"title":"Get started with Access Digital Assistant","description":"In this tutorial, I guide you through using the Access Digital Assistant effectively, ensuring you can interact with it confidently. You can access the Assistant 24/7 by clicking the messenger icon at the bottom right of your screen. I explain how to start a conversation, provide relevant details, and how the Assistant can escalate issues to our support team if needed. Additionally, I show you how to review past conversations and access our knowledge base for further assistance. I encourage you to explore these features and familiarize yourself with the Assistant to enhance your experience."}