{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8ba26b9de35f4b3d96abf968373fd939\" frameborder=\"0\" width=\"1730\" height=\"1297\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1297,"width":1730,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1297,"thumbnail_width":1730,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8ba26b9de35f4b3d96abf968373fd939-352f3c15c8cb725e.gif","duration":805.815,"title":"Part 1 | Lead Management","description":"In this video, I explain the importance of organizing customer activity feeds within a CRM system to ensure a clean hierarchy of information. I demonstrate how to consolidate customer interactions, such as texts and credit applications, into a single feed for better tracking and understanding. No specific action is requested, but understanding this organization can lead to improved customer management efficiency."}