{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8c397570ed6c4910a1c6fbf0633cfc20\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8c397570ed6c4910a1c6fbf0633cfc20-1240f11748884730.gif","duration":355.7751,"title":"Managing MFA and Global Policies in Empath Platform","description":"In this video, I walk you through managing MFA and setting up global MFA policies within the Empath platform as of July 2025. I emphasize the importance of having an administrative role to access these settings and highlight the limited options available for enforcing MFA. Currently, you can force MFA for all users or allow it without enforcement, but if you need to manage MFA for specific users, you'll have to file a support ticket. I also point out that users can manage their own MFA settings if they have access to the platform, but this can be a challenge if they lose their phone. Please make sure to reach out for support if you need to reset MFA for any users."}