{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8c39c3b1dd8d4309a33973c6fd885c2b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8c39c3b1dd8d4309a33973c6fd885c2b-bd4dd131069ee764.gif","duration":86.869,"title":"How to Reset a User Password","description":"This Loom explains how superusers can reset a user’s password in the Firefish system. From Settings to User Management and the Users page, superusers select the cog next to a live user and choose Reset password to generate and send a reset email. The email includes a link that takes the user to a Firefish page to set a new password, and superusers can also copy the reset URL from the bottom of the email for sharing in another message. The reset link expires within four hours after it is skipped or sent; if used after four hours, the user will see an expiration message."}