{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8c83e58d971544ffa96ca322da8292e0\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8c83e58d971544ffa96ca322da8292e0-1705516716238.gif","duration":107.45,"title":"Conversation Grouping in the Contact Card","description":"Spruce contacts allow you to see all conversations related to a contact in one place. This video shows you how to view this on the contact card and how to enable this to happen within a conversation.\n\nRead more here: https://help.sprucehealth.com/article/507-message-and-conversation-details\nRead more about contacts generally in this help article: https://help.sprucehealth.com/article/468-creating-utilizing-deleting-contacts"}