{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8d02bed8705543e9b30502f9cf9f05bd\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8d02bed8705543e9b30502f9cf9f05bd-54e9befb04aaa113.gif","duration":53.654,"title":"Requesting and Refunding Deposits on SlickPay Desktop","description":"In this Loom I explain how to request and refund a deposit using SlickPay, but first you need a Stripe account. To request a deposit on an existing booking, click the booking and under No Deposit choose Take Deposit. If everything is set up, you can also request it via SMS, which sends to the client. If the deposit is already paid, you will see a plus sign, then cancel the appointment and refund it via Manage, Cancel, and choose hold or refund the deposit. No other action is requested from you unless you need to manage a deposit."}