{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8e90c8d0832e41689670096e62f6dc0e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8e90c8d0832e41689670096e62f6dc0e-d8e8db4f280c3e84.gif","duration":134.316,"title":"Engage Settings: Network Diagnosis","description":"In this video, I’m excited to introduce the new Engage Network Diagnosis feature available on both web and mobile. This tool allows you to run a network diagnosis directly from Engage Settings, helping you assess your network connectivity effectively. I walk you through the process, including how to rerun tests and interpret the results, which range from excellent to bad. I encourage you to speak aloud during the audio test for accurate results. Please check out our help article for detailed troubleshooting steps."}