{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8ef4c72012ae4b2ab138a1b12bfce164\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8ef4c72012ae4b2ab138a1b12bfce164-53a6d8e57f55f285.gif","duration":418.8,"title":"Escalate Tickets with On Demand Flows"}