{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9039f63385764cc499b02f22a8253375\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9039f63385764cc499b02f22a8253375-9b82939a8bbfd3e4.gif","duration":67.456,"title":"Handle Exchanges In-Store","description":"When customers select a new item in the store, the exchange request needs to be updated, the new order placement must be rejected and manual refund needs to be processed so the customer receives the refund for the item they brought into the store."}