{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/906c11e072084444a1a587fa8c452a74\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/906c11e072084444a1a587fa8c452a74-051795988d94b700.gif","duration":1091.25,"title":"CCL Master Database Migration Update, Feb 11","description":"This Loom focuses on the upcoming CCL master database migration and related readiness communications. It explains that the master database is used only during login, with the master move scheduled for this Sunday and an outage window of 10:30 to 11:30. During that window, new login sessions will fail, while users logged in before 10:30 and CM Mobile will be unaffected; imports and exports, visit matching, and alerts will resume after 11:30. Enhanced monitoring is now in place, reminder emails are going out this afternoon, and success or rollback communications will be sent around 11:00. MFA is not required before the master move, but is required before UAT and before each customer’s individual database migration."}