{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/909ed2a408004d1aac8d7db9a8ac63c3\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/909ed2a408004d1aac8d7db9a8ac63c3-ecf81b7a774f9cfd.gif","duration":277.631,"title":"CRM Features, Contacts and Lists","description":"This Loom explains the CRM feature and how to use it as a central hub for contacts, activity tracking, and lead segmentation. It covers Contacts with customizable columns and filters for assigned owner, activity date, and contact details, plus a real-time activity feed for tracking team interactions, and Tasks for follow ups like calls and reminders. It also discusses Children tied to parents and their contact info, Registration records entering TeamUp, and Lists for audience segmentation, including static and smart lists that update in real time based on rules such as active team membership. Finally, it shows how Forms can capture leads via customizable templates that can be embedded on a website and sent into Marketing Suite."}