{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/90fb228e79ed471aa4baed67cd5170ac\" frameborder=\"0\" width=\"1656\" height=\"1242\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1242,"width":1656,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1242,"thumbnail_width":1656,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/90fb228e79ed471aa4baed67cd5170ac-9b4696593ee62a6b.gif","duration":79.471,"title":"How to Void a Completed Sale on Charge Accounts","description":"In this video, I walk you through the process of voiding a completed sale for a charge on account. I demonstrate how to find the sale under the completed tab and the steps to void it, including entering a reason and deciding whether to return the inventory. It's important to note that this only applies to open invoices that haven't been paid yet. I also clarify that completed cash sales cannot be voided due to payment restrictions. If you need to redo a transaction, you will have to return and rerun it instead."}