{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9105d848ffce43b38a874ff8b697ae37\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9105d848ffce43b38a874ff8b697ae37-00001.gif","duration":74.822,"title":"How to Re-Ship an Order","description":"In this video, I will show you how to re-ship an order in Shopify or Ship Hero. Sometimes, orders may not reach the customer or get stolen, or you may need to send a replacement. Instead of creating a new order, you can simply re-ship the item. I will guide you through the process step by step, starting from the Manage Orders page. Watch the video to learn how to re-ship an order and ensure customer satisfaction."}