{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/910ed77ce28742ba9757c57a89e3d2f2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/910ed77ce28742ba9757c57a89e3d2f2-cb4ccd72d79ce5c8.gif","duration":1025.004,"title":"DRCT reissue","description":"We’re showing how exchanges work in DRCT. Now you can change tickets on your own — quickly, easily, and without contacting support. With examples, we demonstrate the exchange process and explain the details about fares, surcharges, and additional services."}