{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/91652a21529e45e6ab307c2323b430eb\" frameborder=\"0\" width=\"1882\" height=\"1411\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1411,"width":1882,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1411,"thumbnail_width":1882,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/91652a21529e45e6ab307c2323b430eb-00001.gif","duration":33.3,"title":"Surpassed Capacity Report v. Target Utilization","description":"In this video, I will explain the changes in the new platform regarding target utilization. Previously, in the legacy platform, we had the option to set up a report for surpassed capacity, with quiet and busy thresholds. However, in Atlas, this feature is now known as target utilization. I will show you how to set your underutilization, use, optimal performance, and overuse thresholds, and how these settings will reflect across your entire platform. Pay close attention as I guide you through these changes and ensure you have a clear understanding of target utilization."}