{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9198b8d5da0f4306919ad66b48fa2c61\" frameborder=\"0\" width=\"1860\" height=\"1395\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1395,"width":1860,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1395,"thumbnail_width":1860,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9198b8d5da0f4306919ad66b48fa2c61-00001.gif","duration":143.7,"title":"Specket for Customer Success","description":"Hi there! I'm Liza Valdez, a customer success manager at Specket. In this video, I'll be showing you how Specket can help your customer success team succeed. Customer success teams play a crucial role in a client's experience, and it's important to provide them with the right information at the right time. I'll be demonstrating our internal CS platform, Catalyst, which is similar to other CS platforms like Gainsight and Tango. I'll show you how Catalyst can provide all the necessary details, instructions, and resources to help your team excel. Watch the video to learn more!"}