{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/91e1a19e2c8140a0ad160d1607529837\" frameborder=\"0\" width=\"1672\" height=\"1254\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1254,"width":1672,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1254,"thumbnail_width":1672,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/91e1a19e2c8140a0ad160d1607529837-ebce86cad5a58c60.gif","duration":396.4223,"title":"Why have we created the client portal?","description":"In this brief video, I explain the reasons behind the creation of our new client portal, focusing on three key pillars: security, transparency, and accountability. By implementing strong authentication measures, we ensure a more secure environment for your pension-related communications. The portal allows you to access important information 24/7 and track the status of your requests with a traffic light system that indicates our responsiveness. I encourage you to provide feedback on the platform to help us continuously improve our services. Please take a moment to explore the portal and familiarize yourself with its features."}