{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/91e7daa920704bd3a9a0ac2cae3d0b84\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/91e7daa920704bd3a9a0ac2cae3d0b84-71a5a063ed6cac12.gif","duration":1971.56,"title":"&quot;How to Ensure Your Team Uses the Business's Operations Manual – 10 Practical Tips&quot; Webinar by Operations Mavenue","description":"In this video, I discuss the critical importance of using the Operations Manual (OM) within our team and the consequences of not doing so, such as inconsistent client experiences and increased interruptions. I share my personal experience of how the OM significantly reduced training time by 80% and improved operational efficiency by 60%. I provide actionable tips on how to encourage the team to utilize the OM, including linking its use to promotions and growth opportunities. I also emphasize the need for managers to model this behavior and to incorporate the OM into daily operations. Please take the time to review the OM and ensure that it becomes a central resource for our team."}