{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/921f98ae1c7949998b04cfa82dc3e5dd\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/921f98ae1c7949998b04cfa82dc3e5dd-03582e08eba18653.gif","duration":346.453,"title":"Setting Up Multiple Agent Programs and Fees","description":"This Loom explains how to set up and manage agent programs with different commission splits, membership fees, and controls. The speaker shows navigating to the back office Team and Billing tab actions menu, then Manage Team Settings, and opening a Platinum program to set defaults such as commission (for example 90 percent), recurring commission adjustments, and TURN-based fees including membership and onboarding fees, with dates configured per member. They note program defaults can be overridden per agent and that changes are recorded on an Activity tab. The Loom also demonstrates moving an agent from Base to Platinum and the need to set a start date for fees when a schedule cannot be properly configured during the move."}