{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/92ffc9ef4d8744e1a315209b445425a2\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/92ffc9ef4d8744e1a315209b445425a2-946a3d2f5834545f.gif","duration":224.91,"title":"Customer Success Dashboard Built With Streamlit","description":"Hi team, I built a Customer Success control center in Python and Streamlit to eliminate the need for CSMS to work through spreadsheets. In the app, I split core workflows into four tabs, including an overview with total MRR, customer count, and geographic distribution. Next is a usage matrix for blind sync prep, with dropdown filters that dynamically update trends like API drops or issues. Then I added a support and comms triage view with ticket status and priorities to ensure critical escalations do not fall through the cracks, plus a field distribution tab for hardware breakdown across telematics, periods, and FMS. Thanks for your time, and I am looking forward to discussing it."}