{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/930d4dd6ed9c412abe0fc4d411dc8083\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/930d4dd6ed9c412abe0fc4d411dc8083-1eb755668cde602f.gif","duration":193.2686,"title":"How to Administrative Decline a Shop Request","description":"In this video, I walk you through the process of administratively declining a shop when a shopper can no longer complete it. I demonstrate using an example from Diva's shops, specifically a cancellation by shopper Kelly Wilson for a Solana shop. I emphasize the importance of marking declines as Not Excused to maintain a history of cancellations. After declining the shop, I show how to set it back for opportunities, adjusting the due date to the 24th. Please make sure to regularly check the declined surveys as part of our morning routine."}