{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/93433338bd664a20a96d0fee02bd0be9\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/93433338bd664a20a96d0fee02bd0be9-00001.gif","duration":315.46666666666664,"title":"The patient/receptionist journey: Appointment self-book 📅","description":"I demonstrate a patient journey resulting in a self-booked appointment after an online assessment. Watch how the system guides patients through structured questions, offers appointment choices, and automates administrative tasks."}