{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/94151be36a634131a5c7b1137cba9ca7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/94151be36a634131a5c7b1137cba9ca7-45f807423863637b.gif","duration":1029.781,"title":"Tern Product Update, AI and Payout Rules","description":"This Loom introduces a major update to supplier payout rules, adding new API-based configuration in three tabs and replacing a single global ready-to-pay-date setting with rules tailored by supplier category and per individual supplier. Previously users chose one default timing such as commission receive date, travel start date, or travel end date, but now they can set different relative delays and expected commission dates (for example, insurance paid 5 days after commission is received, cruises paid 30 days after travel end). The update also removes the need for agents to manually enter the expected date, since it can be calculated automatically in booking and reflected in commission reconciliation. The Loom further covers AI improvements including email triage and chat automation controls, expanded AI usage reporting, and advisor and agency quality-of-life fixes like better commission reconciliation editing and itinerary locking behavior. It ends by noting an extended beta for group subtrip syncing with a planned broader release after additional pressure testing."}