{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/944476517d304977b9ed1bedb9d8ca94\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/944476517d304977b9ed1bedb9d8ca94-ee0eb50064268557.gif","duration":79.725,"title":"Secure AI Hub Troubleshoots Offline Camera Quickly","description":"This Loom explains how Secure AI Hub can speed up field troubleshooting when a camera is offline. Instead of searching manuals or trying random fixes, the user can open Secure AI Hub and describe the issue to start a guided workflow. The tool asks practical questions such as whether there is a link light on the switch port, whether the camera can be reached by IP address, and whether the recorder can discover the device. Based on the installer’s answers, Secure AI Hub then provides a lightweight troubleshooting outcome."}