{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/94b5d73d26e14393be26b06d4e05d15b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/94b5d73d26e14393be26b06d4e05d15b-888a7d6c3a17b001.gif","duration":76.139,"title":"Automatically Tracking Slack Messages to Create Tickets","description":"This Loom demonstrates how to automatically create tickets in Slack from new messages in a specific Slack channel. It explains that in the project setup you can enable tracking so any message sent in that channel becomes a tracked conversation and generates a ticket. The presenter then saves the changes and shows that the ticket is created successfully, including viewing it within the thread and on the dashboard. They also show the inbox view with the conversation ID."}