{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/95218c5dfa514d10ad9aa59f92d5f711\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/95218c5dfa514d10ad9aa59f92d5f711-b150a93901b9c32f.gif","duration":230.164,"title":"Building Order Management Chatbot","description":"Hey everyone, in this video, I demonstrate how we've created a bot that interacts with users to handle customer inquiries. The bot prompts users to enter a customer ID, searches a database (like Google Sheets) for matching data, and provides relevant information back to the user. I showcase how this process works on WhatsApp, highlighting the seamless data retrieval and user interaction. Check it out to see how we can streamline customer service processes efficiently."}