{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/956034a35cef49af90e153fc82ea3412\" frameborder=\"0\" width=\"1438\" height=\"1078\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1078,"width":1438,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1078,"thumbnail_width":1438,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/956034a35cef49af90e153fc82ea3412-ba19217ca6b49a8b.gif","duration":586.262,"title":"Claims in Chariot: Basics of creating and managing claims","description":"In this video, I walk through the basics of how a claim is structured in Chariot. I show how to create a claim from the claims page or the job, then set the assignee, status, claim type, valuation type, and a brief summary. On the claim page, you can track current step, notifications, key dates, internal notes, and claim items with settlement details like amount, settle date, and paid date. I also cover customer and company documentation, tasks, and the timeline of changes. No action was requested from viewers."}