{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/95b2ad5814884a438c281b216d049642\" frameborder=\"0\" width=\"1112\" height=\"834\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":834,"width":1112,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":834,"thumbnail_width":1112,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/95b2ad5814884a438c281b216d049642-00001.gif","duration":190.526,"title":"Issues with ACH Transfers and Changing Payment Method","description":"Hi everyone, I'm Eva Videla, the new fundraising associate at High Continuous. We've been experiencing some problems with the AC and ACH transfers, which haven't been processing for the past few months. It seems that the new platform's encrypted information didn't transfer properly. As a temporary solution, we're requesting that you change your payment method to a credit card or debit card until ACH becomes available again. In this video, I'll guide you through the process of changing your payment method and paying any pending invoices. Your cooperation is greatly appreciated, and I'm excited to work with all of you at High Continuous. If you have any questions, feel free to contact me via email or phone."}