{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9615f7cda55b4061916f7b7331d43789\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9615f7cda55b4061916f7b7331d43789-afe20a9231ae1e83.gif","duration":241.091,"title":"Completing an Incident Report and Tasks","description":"This Loom explains how to complete an incident report from submission through follow up and task assignment in Pharmacy Hive and Monday Register. The presenter starts by navigating to the Incident and Near Miss form set in the top bar, fills out the relevant dispensary or pharmacy services form, and clicks Submit, after which the entries are emailed to the owner and added to the Monday Register. In Monday Register, they review the submission details and can add follow up notes, immediate actions taken, and indicate whether issues should be escalated to quality improvement, then generate a completed copy for email. Finally, they move to the Tasks tab and create tasks by typing items such as a quality improvement entry, assigning the task to a person and adding due dates and priorities as needed."}