{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/96860bebd65b479a8dca3a76175038bf\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/96860bebd65b479a8dca3a76175038bf-c660a81efa300bbb.gif","duration":3198.08,"title":"Offerball Training Session and Support Q&amp;A","description":"This Loom covers Offerball support training focused on answering user questions and troubleshooting account and app settings. The session explains that Offerball is the CRM while Chargia is the partner team that helps with real estate leads and training, and confirms that the hands off program includes six months free Offerball trial. It walks through how to turn off the bot under Disposition by selecting No and notes that workflows may need clearing under Actions and Workflows to stop scheduled messages. The presenter also covers joining weekly Tuesday Zoom sessions via a changing link and meeting code, managing partner access by adding them as a staff user, and clarifies that unread numbers on the Lead Connector app relate to notifications rather than outbound messages."}