{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/97ba8a414e4f4869a6c9c270dc2f4015\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/97ba8a414e4f4869a6c9c270dc2f4015-00001.gif","duration":100,"title":"Refund from Seller - How to record a refund (book not returned!)","description":"In this video, I will explain how you can record a partial or full refund whilst keeping the book because the seller allows you to keep the book. If you had to return the book for a refund, you want to record a 'return' not a 'refund'. When you record a return, you will be able to record the refund at the same time.\nRelated: If you have not received the book, you typically want to 'cancel' the order: https://www.loom.com/share/cdaa0b9922e146a4b4e796cd57014ee0"}