{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/98030a8dd16e47b48a4a7e3494b9011b\" frameborder=\"0\" width=\"1600\" height=\"1200\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1200,"width":1600,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1200,"thumbnail_width":1600,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/98030a8dd16e47b48a4a7e3494b9011b-00001.gif","duration":114.78,"title":"Search Plug-in Issue","description":"Hi there! I wanted to give you an update on our experience with the Ivory Search plug-in. We started with the free version and then decided to purchase the premium version for its additional features. Unfortunately, we encountered a couple of issues. Firstly, we received a fiddle error, which I have described in detail. Secondly, when we tried to use the search function on our website, it only displayed live results and did not show all the results on a dedicated search result page. Instead, it redirected to a \"Not found\" page. We would really appreciate your help in fixing these errors as we plan to use your plugin in long-term future. Thank you!"}