{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9827227e0e7744d38fd8dff8d78ed77c\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9827227e0e7744d38fd8dff8d78ed77c-1e9152fa53e45e85.gif","duration":417.718,"title":"FrontDoor+ Ticket Scanning Instructions for Volunteers","description":"Hi there! In this video, I walk you through the ticket scanning process for our event using the FrontDoor+ Scanner app. You'll learn about the three types of tickets you might encounter: digital wallet tickets, email PDF tickets, and printed tickets. I demonstrate how to scan a good ticket and what to do if you encounter a bad one, including how to look up a guest if their ticket isn't working. Your main tasks will be to scan tickets or find guests by name or email, so be ready to help attendees get into the event smoothly. Thank you for volunteering, and have a great time at the event!"}