{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9838d738b0b44818b2db6c9b6c9cbf7a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9838d738b0b44818b2db6c9b6c9cbf7a-dfceeceb2574acae.gif","duration":307.207,"title":"Enhancing Order Tracking with WhatsApp","description":"In this video, I explain how to implement a tracking flow that allows customers to track their orders via WhatsApp. This simple setup can lead to a 15% reduction in support tickets related to order tracking, which is a significant improvement. I also discuss how to collect new opt-ins through WhatsApp and provide a step-by-step guide on creating the flow using Shopify and Klaviyo. Please make sure to follow the instructions closely to set this up effectively."}