{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/993d25f61235412dbfb5a549f367564b\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/993d25f61235412dbfb5a549f367564b-037c37bc73eb17e0.gif","duration":3288.866667,"title":"NEW In-App Inspection Requests - 02/11/2026","description":"In this webinar, I introduced a new feature that allows applicants to submit inspection requests online through our portal. I walked through how to set up the inspection request feature, including enabling it for specific permit types and customizing request rules. We discussed the ability to manage inspection schedules effectively and the importance of clear communication with applicants regarding their requests. I also encouraged everyone to reach out with any specific needs or feedback on how we can improve this feature. Please make sure to check the settings and let us know if you have any questions!"}