{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/997e97f3adcc418580188b71fa861cff\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/997e97f3adcc418580188b71fa861cff-bf339fab336cd4c5.gif","duration":82.256,"title":"How to Raise a Support Ticket with EzzyBills","description":"This Loom explains how to raise support tickets with EasyBuilds when you encounter an issue. You can contact support by emailing support@ezdoc.com (support at e-double-z-y-d-o-c dot com) or by going to the Automation section and creating a support ticket through your EZBills dashboard. In the dashboard, you can describe the problem and upload relevant information, and if it involves a specific document, you should include the document ID to help EasyBuilds resolve it faster. You can also call the phone support line if you have time. "}